- Best Price Guarantee is only applicable to cruises, tours and vacation packages booked on www.grandescapades.com and does not apply to airline tickets, travel insurance and/or shore excursions.
- Our pricing is as good or better than any of our competitors; however, if within 24 hours after your purchase you find the identical product, category, itinerary and travel date through another Canadian vendor for less, we will match that price and give you a future travel credit note of $50 to be applied towards any vacation package, tour or cruise product available on our site.
- In order to claim the price-match, the competing travel product and price has to be available at the time of price-matching.
- Price changes made by the tour operator or cruise company after booking is made do not qualify for the best price guarantee; nonetheless every attempt will be made by us to have the supplier adjust their price accordingly.
- Price match claims can only be made through pricematch@grandescapades.com
WE HAVE GONE VIRTUAL
Like most People to People business, our industry has been greatly impacted by the Covid-19 epidemic.
In order to safeguard the safety and well being of our clients while adapting to the rapidly evolving circumstances in which we find ourselves in, we have decided to temporarily close our physical office and create a virtual travel agent service that will handle our clients’ travel needs.
This is certainly a challenging and elaborate project that requires a lot of effort and change; however we view this new reality as a unique opportunity to reach out and create valuable new ways of working that will not reduce but rather enhance the high quality of service we deliver to our clients.
Our travel experts Anne, Rachida, Maggie and Gaby look forward to hearing from you - Contact us